5 Vacant Positions At Wema Bank Plc
Widely reputed as the longest-surviving and most resilient indigenous bank in Nigeria, Wema Bank Plc has over the years, diligently offered a fully-fledged range of value-adding banking and financial advisory services to the Nigerian public.
We are recruiting to fill the position below:
1). Team Member, Trading Market Risk
Location: Lagos
Employment Type: Full Time
Job Summary
Team Member, Trading market risk will be responsible for identifying, assessing, monitoring, and controlling or mitigating risk.
Scanning financial markets for relevant data to positions held by the bank, both financial and regulatory.
Responsibilities
Monitor changes in Interest rates, foreign currencies, commodities, and other risk factors and determine their impact on the Bank’s trading portfolio.
Monitoring compliance with agreed trading limits and reporting to the Head, of Market & Liquidity Risk Management.
Preparation of daily, monthly, and quarterly reports for management, ALCO, and Board Risk Committee on trading market risk
Measurement of market risk and portfolio sensitivities to risk factors by calculating Value-At-Risk (VaR), duration, scenario, and sensitivity analysis.
Maintain key rates for yield curves for daily valuation of the bank’s trading and banking book.
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Maintenance of historical trading market risk data
Preparation of market risk capital charge for capital adequacy ratio returns.
Support preparation of trading market risk stress testing report
Circulation of reports to concerned parties and escalation of issues whenever the need arises.
Performs any other task or duties as assigned by the Head, Market & Liquidity Risk Management.
Requirements
Academic background:
Bachelors in any of Banking and Finance, Finance, Accounting, Economics, Statistics, Mathematics, Engineering, or any numerical field.
MSc, MBA, CFA, FRM, ACA, or any relevant
Professional certification is an added advantage.
Requisite experience:
1 – 3 years of market risk and/or treasury experience.
Application Closing Date
18th January, 2024.
How to Apply
Interested and qualified candidates should:
Click here to apply online
2). Team Lead, Market & Liquidity Risk
Location: Lagos
Employment Type: Full-time
Job Summary
To provide valuation services for fixed-income instruments and derivatives on interest rates, foreign exchange, equity, and credit for both internal and external clients.
Responsibilities
Support preparation of Market and liquidity risk policies, framework, and trading and balance sheet limit documents.
Preparation of market and liquidity risk reports on a daily, monthly, and quarterly to CRO, ALCO, MRC, and BRMC.
Collateral management, margin calls, and derivatives valuation
Assist with ALCO secretariat functions.
First-level review of investment and treasury proposals
Collaborate and review liquidity risk management stress testing reports.
Preparation of Basel reports – liquidity coverage ratio, net stable funding ratio, liquidity monitoring tools, interest rate risk in the banking book, Capital adequacy ratio, etc.
Preparation of CBN, external, and any ad hoc reports and forward same to the Head, of Market and Liquidity Risk Management for his review and approval for final circulation.
Support the preparation of the notes to the annual accounts and all required audit schedules.
Support the preparation of the Internal Capital/Liquidity Adequacy Assessment Process (IC/LAAP).
Performs any other task or duties as assigned by the Head, Market & Liquidity Risk Management.
Requirements
Bachelor’s Degree in any of Banking and Finance, Finance, Accounting, Economics, Statistics, Mathematics, Engineering, or any numerical field.
M.Sc, MBA, CFA, FRM, ACA, or any relevant professional certification is an added advantage.
3 – 5 years of market risk and/or treasury experience.
Benefits
Healthcare
Staff Gym
Creche
Parental Leave (Paternity and Maternity)
Year-End Bonus (13th month)
Company Events
Competitive Pay
Leave Allowance.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
3). Contact Center Agent
Location: Lagos
Employment Type: Full-time
Job Objective
We are looking for an experienced Contact Center Agent who is passionate about providing exceptional customer service to engage clients through various communication channels, resolve issues, ensure a positive customer experience, and contribute to the overall growth and success of the organization.
Responsibilities
Handle inbound and outbound calls, emails, and chats from bank customers promptly and professionally.
Assist customers with inquiries, transaction details, and general information.
Address customer concerns and resolve issues effectively and efficiently.
Maintain accurate and detailed records of customer interactions and transactions.
Meet or exceed key performance indicators (KPIs) related to customer satisfaction, call resolution, and sales targets.
Qualifications and Skills
High School Diploma or equivalent; a Bachelor’s Degree in any discipline.
The candidate should have completed the National Youth Service Corps (NYSC).
Candidates Should be fluent in Hausa or Igbo
Previous experience in customer service, preferably in a banking or financial institution.
Excellent communication skills, both verbal and written.
Strong problem-solving abilities and attention to detail.
Proficiency in using customer relationship management (CRM) software and other relevant tools.
Ability to handle high call volumes and work in a fast-paced environment.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should submit CVs to: Recruitment.Outsource@wemabank.com using the Job Title as the subject of the email.
4). Commercial Relationship Management Officer
Location: Abuja, Lagos, Ogun, Kwara, Rivers, Kano, Imo, Cross River, Kogi
Employment Type: Full-time
Job Summary
The Commercial Relationship Management Officer is a part of the sales team who builds and maintains relationships with customers, develops, exploits, and consummates sales opportunities, drawing in prospective commercial & retail customers.
Observe the competition to see what strategies are being used to stay ahead of the competition.
Job Responsibilities
Sales management:
Execute branch commercial sales strategy reflective of the local market conditions to ensure that sales targets are met.
This includes having product knowledge, cross-selling, and keeping up to date with changes and developments in the local market/area to drive optimal achievement sales opportunities.
Strong communication and interpersonal skills and the ability to build and maintain relationships.
To focus on driving customer acquisition and growing volumes, in the commercial business in the Bank through the opening of different types of accounts.
To give feedback to the sales team and product management in market situations on new product/existing product development/upgrade for growing small and medium scale businesses and individuals in our marketing environment.
Manages and maintains current commercial business relationships and seeks new accounts through sales.
Giving sales presentations to a range of prospective customers and engaging in frequent storm
Be actively involved in instilling and maintaining a positive sales environment through education about the Bank’s products and services.
Effectively convert service recovery to business opportunities and sustain client loyalty.
Visiting clients and potential customers to evaluate needs or promote products and services.
Coordinating sales efforts with marketing programs.
Risk management:
Ability to identify an acceptable level of lending risk, in line with the bank’s risk appetite statement, and to maximize profit from that transaction.
Comply with the Bank’s complaint resolution process to resolve the matter, maintain our high service standards, and mitigate further risks/losses.
Minimize risks through adherence to KYC compliance as per the bank policies and procedures in all your operations to minimize losses due to fraud.
Discuss loan terms and conditions and conduct collateral risk analysis to ensure compliance with the bank’s policies and procedures.
Ensure all documentation is valid and complete in the assigned portfolio.
Adhering to the Bank’s policies and procedures
Financial management:
Extract and analyze financial statements, cash flow forecasts, and other complex financial reports, providing accurate assessment.
Perform prequalification assessment and analysis of the financial condition and risk of financing requests within the framework of Bank credit culture and current economic and industry trends.
Analyze financial statements of new customers and evaluate all loan documents.
Contributes to the growth of deposits, loans, and overdrafts to increase the profitability of the branch.
Draft and assist the Branch Managers to complete deposit funding and credit proposal papers.
Negotiating all contracts with prospective customers
Answering customer questions about credit terms, products, prices, and availability.
Customer service:
Deliver and always maintain customer service standards, for improved service delivery.
Log customers’ complaints through the customer query register identifying the root causes and addressing them at source to prevent recurrence.
Provide appropriate products and services via the most suitable channel to ensure that customers’ needs are met.
Offer a consistent yet differentiated customer experience by offering holistic needs analysis and consultation to key clients in portfolio management taking ownership of all categories of customer service matters.
Consistent and frequent communication with clients providing complete, concise portfolio valuations and guidance.
Serves as a problem-solver for the client, helping them identify investment criteria, and recognize and handle concerns that arise as consultation moves closer to decision.
Complies with the use of appropriate processes and procedures expected of all members of staff who are constantly in contact with the customers.
Advice customers on financial services
Handles customer complaints and solves problems.
Engaging customers on banking products and services
Approach and sign on new customers.
People management:
Collaborate with peers in the branch to ensure effective support and service delivery.
Contribute to developing a positive and proactive culture including meeting all safety and wellbeing compliance requirements.
Role model and live the Bank’s values while adhering to all corporate HR policies.
Exhibit Good leadership skills.
Requirements
Below are the qualifications required to work as a Commercial, RMO
Education: Minimum of First Degree in any discipline. Additional Qualification will be an Added Advantage
Specialized knowledge: 5 – 8 years cognate experience
Professional Certification: CIBN
Experience: Sales and Marketing
Digitally Savvy
Superb interpersonal skills.
Good communication skills
A commitment to excellent customer service
Strategic thinking and ability to analyze and solve problems quickly.
Ability to work well with others and lead a team.
Benefits
Healthcare
Staff Gym
Creche
Parental Leave (Paternity and Maternity)
Year-End Bonus (13th month)
Company Events
Competitive Pay
Leave Allowance.
Application Closing Date
3rd March, 2024.
How to Apply
Interested and qualified candidates should:
Click here to apply online
5). Robotic Process Automation (RPA) Expert
Location: Lagos
Employment Type: Full-time
Job Summary
As a Robotic Process Automation (RPA) expert, you will design, develop, and execute automation solutions to optimize business processes and improve operational efficiency. You will be committed to optimizing workflows and decreasing manual involvement across multiple functions within a business, and you must have a strong history in RPA tools and technology.
Job Responsibilities
Work closely with business analysts and stakeholders to identify automation opportunities and define requirements for RPA projects.
Design and develop RPA solutions using any leading RPA tools, such as UiPath, Automation Anywhere, or Blue Prism.
Create, configure, and maintain automated workflows and bots that streamline and enhance business processes.
Perform testing and debugging of automation solutions to ensure they meet quality and performance standards.
Requirements
Educational Background:
Candidates should possess Bachelor’s Degrees in Computer Science, Information Technology, Engineering, or a related field with relevant work experience.
Technical Skills:
RPA Tools:
Proficiency in using popular RPA tools such as UiPath, Automation Anywhere, Blue Prism, and others.
Hands-on experience in designing, developing, and deploying automation solutions.
Programming Languages:
Strong programming skills, with proficiency in languages such as Python, Java, C#, or others commonly used in RPA development.
Process Analysis:
Ability to analyze and understand complex business processes.
Experience in identifying automation opportunities and creating detailed process documentation.
Integration Skills:
Knowledge of integrating RPA solutions with existing systems, databases, and applications.
Experience in API integration and data exchange.
Testing and Quality Assurance:
Skill in implementing robust testing procedures to ensure the reliability and accuracy of automated processes.
Ability to troubleshoot and resolve issues in automated workflows.
Database Skills:
Familiarity with databases and the ability to interact with them programmatically.
Understanding of SQL for data manipulation and retrieval.
Soft Skills:
Analytical Thinking:
Strong analytical and problem-solving skills to effectively assess and address automation
Communication:
Excellent communication skills to collaborate with business stakeholders, IT teams, and end-users.
Ability to explain complex technical concepts to non-technical stakeholders.
Project Management:
Project management skills to plan, execute, and deliver RPA projects on time and within scope.
Application Closing Date
19th January, 2024.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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